Who is Erica Jane ?

Seasoned Product/UX design maverick and strategic innovator with over a decade of experience transforming user experiences across platforms. From reshaping the digital landscape at Macy’s to pioneering seamless membership journeys at the State Department Federal Credit Union, I bring a sharp mix of creativity, strategy, and execution. My work has led to measurable outcomes—including a 24% increase in conversion rates and national adoption of my designs by financial institutions across the U.S. I thrive on crafting experiences that are not only functional but truly resonate with users. With a passion for problem solving, strong communication skills, and a deep understanding of design systems and business goals, I collaborate across disciplines to deliver products that perform and inspire. I’m driven to stay ahead of industry trends and always ready to help teams reimagine what great digital experiences can be.